IA Summit 2017 has ended
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Pre-conference Workshops: Wednesday, March 22 & Thursday, March 23, 2017
Main Conference: Friday, March 24 - Sunday, March 26, 2017 
avatar for Karen VanHouten

Karen VanHouten

Senior Principal UX Fellow
Over a career of almost 20 years in enterprise software, I have had the unique opportunity to make a massive number of mistakes and participate in some epic failures. Luckily, at some point I started to learn from them. I look forward to sharing how to not only recover from mistakes (even the big ones), but to use those experiences to design a better way of working.