Voice has evolved from being a small piece of the phone like Siri, Ok Google to personal assistance and robotics. As more and more personal assistance evolve voice will become future of everything and everywhere. Being a key designer for Amazon echo voice design and other voice-based personal assistance for automotive, internet of things and internet of homes, I would like to talk about what the future looks like for these voice AI.
Voice is the future for sure and it's clear with how every small, medium and large companies are striving towards designing voice interfaces. Many companies have even created developer portals and tools to help people design and develop voice applications. But voice AI is beyond a phone or a tower. Unlike a tower or a puck, Voice AI can be an invisible product which can be part of every corner of the house helping users.
There is certainly a lot of opportunity and future for voice AI and with my experience in this space, I would like to present my thoughts with some valid data points. In a storytelling fashion I would talk about the following:
Step 1: I will begin by defining the new "Zero UI" world which includes new possibilities with zero ui, machine learning, and new interaction possibilities. I want to show the intensely human response to AI and user expectations
Step 2: Given those possibilities, I will describe AI/narrow AI, AR, given and provide exposure to what machine learning is, and provide a sense of what a training set might be like, and how to test them
Step 3: I would then show the evolution of how voice and AI evolved from one segment and entered into our house, automobiles and phones.
Step 4: I would present some kind of data/result to show the adoption of Voice AI and chat bots and how it would grow eventually
Step 5: Given these data points, I would talk about what user wants next and what does the future of voice and AI looks like. Given the possibilities of machine learning, developer tools which let users integrate voice in their products, smart contextual chatbots evolving and the AI trend around us, I would present some ideas
Step 6: I would present some best practices around designing Voice UX, Chatbots and how these best practices can help the futuristic voice UX and AI.
I will make this a more two way communication by involving the audience in my talks asking questions, understanding their mindset etc.
Given most participants will have never had exposure to this, I will make sure to go slow, provide concrete examples of products most audience use several times a day (e.g., Netflix, Google Search, Facebook Chatbots, etc.).
