IA Summit 2017

We’re getting better and better at designing for humans. But what about the millions of artificial “smart things” we’ve released into the wild, that sense and act upon our human world? How do they perceive and understand our needs? And how can information architecture help it all work better?

This short talk will cover:
- Key principles behind how “digital agents” understand and act upon their environments, and practical ways to apply those principles.
- Concrete examples of how information architecture can be a critical bridge between “smart things” and human user experiences.