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Pre-conference Workshops: Wednesday, March 22 & Thursday, March 23, 2017
Main Conference: Friday, March 24 - Sunday, March 26, 2017 
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Thursday, March 23 • 9:00am - 5:00pm
Human-Centered Design and IA (Benefiting the Information Architecture Institute) ($650)

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NOTE: This workshop has a FEE of $650. To attend, you must register for the workshop. You can do this when you register for the conference or at a later date.

Workshop Description:
Design thinking. Service design. UX design. These are all hot topics at the moment and in our workshop we’ll explore what they are and how they come together under the umbrella of Human-Centered Design (HCD). We’ll also explain how IA relates to all these forms of design, why it’s so important to them and provide hands-on practical exercises so you can discover the impact IA can make.

Part 1: Human-centered design

• A new hot topic, but why now?
• HCD: the theory and the practice
• HCD as a design philosophy (The common thread between design thinking, service design and UX)
• At-a-glance: Design thinking, Service design and UX design

Part 2: Complexity

• Systems and ecosystems
• Simplicity and complexity
• Indeterminacy

Part 3: HCD and IA

• IA at-a-glance: Bounded, cross-channel and poetic IA; IA as meaning-making
• Complexity and HCD: A role for IA in HCD
• How can IA help Design thinking, Service design and UX design?

Part 4: HCD ethics

• Recap: HCD…why now?
• Ontological ethics (the designer in the design)
• How can IA help: visibility, traceability, accountability, and sustainability

This workshop is brought to you by the Information Architecture Institute. All proceeds, after cost, from this workshop will go towards supporting the Information Architecture Institute. What you’ll get:

• A solid introduction to IA, HCD, Design thinking, Service design and UX design
• A strong conceptual framework for tackling complex problems
• Exposure to some of the leading thinking on IA
• An understanding of both why and how to design for people- and society-first
• Hands-on, practical experience
• …and a really fun day

Take aways:

• All presentations in .pdf format
• Further self-study reading lists
• Directions to free tools kits, techniques and theory
• Templates to assist with design research, strategy, crafting and critique

avatar for Terence Fenn

Terence Fenn

Terence lectures undergraduate and post-graduate courses in HCD, Design Thinking and UX at the University of Johannesburg, South Africa. He has a Masters in Design Education and for his sins, a second one in Information Technology, and, over 15 years’ experience in tertiary design... Read More →
avatar for Jason Hobbs

Jason Hobbs

Jason is the co-director of Firma, an HCD design consultancy based in Johannesburg, South Africa. He lectures at the University of Johannesburg and publishes his research through the same organization. He’s been practicing IA and design in many forms for the past 18 years and frequently... Read More →
avatar for Dan Klyn

Dan Klyn

Information Architect, The Understanding Group (TUG)
Dan Klyn is an information architect from the United States, and co-founder of The Understanding Group (TUG).

Thursday March 23, 2017 9:00am - 5:00pm PDT